Candlewood Market Privacy Policy
Privacy Policy (Candlewood Market)
Effective date: [03, 19, 2026]
Candlewood Market (“we,” “us,” or “our”) operates the Candlewood Market mobile app (the “App”). This Privacy Policy explains how we collect, use, store, and share information when you use our App.
1) Information we collect
We may collect the following types of information:
Information you provide
Contact details (such as name, email address, phone number)
Account details (such as login information if you create an account)
Order and transaction details (such as items purchased and order history)
Messages you send us (such as support requests, feedback, or form submissions)
User content (such as photos or videos you upload during account setup or while using features like blogs, groups, or forums)
Information collected automatically
Device and connection information (such as IP address and general device information)
App usage information (such as pages/screens viewed, actions taken, and session information)
Payment information
If you make a purchase, payment details are processed by payment providers. We do not store full payment card details ourselves.
2) How we collect information
We collect information when you:
Create an account or log in
Place an order or complete a transaction
Fill out forms, subscribe, or contact us
Use the App (which may automatically generate usage and device data)
Use Blogs, Groups, Forums or Messages
3) Why we collect information
We use information to:
Provide and operate the App and related services
Process orders and transactions
Provide customer support and respond to requests
Send service-related messages (for example, order updates)
Send promotional messages if you choose to receive them
Improve our App and services
Comply with legal and regulatory requirements
4) How we store, use, share, and disclose information
Our App and related services may be provided using the Wix.com platform. Your data may be stored through Wix.com’s data storage, databases, and applications on secure servers behind a firewall.
We may share information:
With service providers that help us operate the App (for example, hosting, analytics, communications, and payment processing)
If required by law, regulation, or legal process
To protect our rights, safety, and property, and the rights, safety, and property of others
5) How we communicate with you
We may contact you by email, phone, text message, or other methods to:
Provide service messages (such as account or order updates)
Respond to support requests
Send promotions and updates (where permitted)
You can opt out of promotional messages by following the unsubscribe instructions in the message or by contacting us.
6) Cookies and similar technologies
We and third parties may use cookies and similar technologies to help the App function, understand usage, and improve performance. Some third-party services may have their own privacy practices.
7) Your choices and rights
Depending on where you live, you may have rights to access, correct, or delete your personal information, or withdraw consent where applicable.
To make a request, contact us using the details below.
8) Data retention
We keep personal information only as long as needed for the purposes described in this policy, unless a longer retention period is required by law.
9) Children’s privacy
The App is not intended for children, and we do not knowingly collect personal information from children.
10) Changes to this policy
We may update this Privacy Policy from time to time. Changes take effect when posted. If we make material changes, we will post an updated version with a new effective date.
11) Contact us
Candlewood Market
85 Mill Plain Road, Fairfield, CT, USA
Email: office@candlewoodroasters.com
Phone: 203-292-8559